Code of Conduct

Effective September 13, 2026

Brunch Health is designed to provide adults with a secure and respectful platform for accessing independent healthcare services. Patients and users are expected to follow these standards.

Accurate information

Provide truthful and complete identity, location, contact, and health information. Promptly update clinically relevant information when appropriate.

Your account

Protect your login credentials. Do not impersonate another person, use another person's account, or create an account to obtain Brunch treatment for someone else.

Follow the treatment plan

Follow the independent clinician's instructions and do not independently change a prescribed dose or treatment plan. Prescription medication is for the patient for whom it was prescribed and must not be sold or transferred.

Respectful communications

Communicate respectfully with Brunch support personnel, independent clinicians, pharmacy personnel, and service partners. Harassment, deliberate interference with services, or fraudulent conduct is not permitted.

Platform integrity

Do not falsify records, bypass security controls, interfere with platform operation, misuse automated systems, or use Brunch for unlawful activity.

Consequences

Brunch may restrict or terminate platform access for material misuse, fraud, abusive conduct, security threats, or other serious violations, subject to applicable law and the independent medical provider's clinical responsibilities.

Contact

Questions about this Code of Conduct may be sent to support@brunchhealth.com.